Cookie Policy

This Cookie Policy explains how African Grand Casino uses cookies and similar technologies when you visit our website (the “Site”). It covers what cookies are, why we use them, the types of cookies we may place, how third parties may set cookies through our Site, and how you can control your cookie choices.

By continuing to use the Site, you can choose to allow certain cookies or restrict them through your browser settings (details below). Where required by law, we’ll request your consent before placing non-essential cookies.

What Cookies Are (and Why They Matter)

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help websites remember information about your visit - like keeping you signed in, maintaining session security, remembering preferences, and understanding which pages are performing well.

Some cookies last only while your browser is open (session cookies). Others remain for a set period (persistent cookies), unless you delete them.

How We Use Cookies to Power Your Experience

We use cookies and similar technologies to:

• Keep the Site running reliably and securely, including fraud prevention and session protection
• Enable key features like logging in, navigating between pages, and completing account actions
• Remember your choices (for example language, region, or certain display preferences)
• Measure Site performance so we can fix issues, reduce load times, and improve usability
• Understand how visitors use the Site so we can refine layouts, content, and customer journeys
• Support marketing and ad measurement (where permitted), such as limiting repeated ads and tracking campaign effectiveness

Cookie Types You May See on Our Site

Cookies used on the Site generally fall into these categories:

Essential Cookies (Always Needed for Core Functions)

These cookies are required for the Site to function. They support critical features like secure logins, account authentication, payment-related navigation flows, and protection against malicious activity. If you disable these cookies, parts of the Site may not work properly.

Functional Cookies (Preferences That Save You Time)

Functional cookies help the Site remember your settings and selections, making your next visit smoother. For example, they may remember certain preferences so you don’t need to reselect them each time you return.

Performance and Analytics Cookies (What’s Working - What’s Not)

These cookies collect information about how visitors use the Site - such as which pages are visited most, where errors occur, or how long pages take to load. The data is typically aggregated and used to improve Site speed, stability, and content organization.

Marketing Cookies (More Relevant Promotions, When Allowed)

Marketing cookies may be used to personalize ads, measure ad performance, and understand which promotions bring visitors to the Site. They can also help prevent you from seeing the same ad too often. These cookies may be set by us or by approved third-party partners, depending on your consent choices and applicable laws.

Third-Party Cookies and Services

Some cookies may be placed by third parties that provide services through or alongside our Site. These may include analytics providers, advertising and attribution partners, security tools, and embedded content services.

Third-party cookies are governed by the third party’s own policies. We recommend reviewing those providers’ privacy and cookie information to understand how they collect and use data.

Consent: How Cookie Choices Are Handled

Where required, non-essential cookies (such as certain analytics and marketing cookies) will only be used after you provide consent. You can also adjust your cookie controls at any time through your browser settings (and, where available, any on-site cookie controls).

Please note that if you withdraw consent or block certain cookies, some features may not function as intended, and your experience may be less personalized.

Manage, Disable, or Delete Cookies in Your Browser

You can control cookies directly in your browser settings. Most browsers allow you to:

• See which cookies are stored
• Delete all cookies or selected cookies
• Block cookies from specific sites
• Block third-party cookies
• Block all cookies entirely

Here’s what to expect if you disable cookies:

• Blocking essential cookies may prevent login, disrupt navigation, or break security protections.
• Blocking functional cookies may reset preferences each visit.
• Blocking analytics cookies reduces our ability to diagnose performance problems and improve the Site.
• Blocking marketing cookies may reduce promotional relevance, but you’ll still see offers.

If you use multiple devices or browsers, you’ll need to update settings on each one.

Do Not Track Signals

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no universally adopted standard for interpreting DNT signals, the Site may not respond to DNT in a consistent way across all environments. We continue to evaluate best practices and legal requirements as they evolve.

How Long Cookies Stay on Your Device

Cookie duration depends on the cookie type:

• Session cookies expire when you close your browser.
• Persistent cookies remain until they expire based on their set lifespan or you delete them manually.

We aim to keep cookie lifespans appropriate to their purpose and limit retention where feasible.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate the Site. Updates will be posted on this page, and the revised policy will apply from the date it is published.

For related details on how we handle personal information, you can also review our Privacy Policy.

Questions or Requests: Contact Our Privacy Support

If you have questions about this Cookie Policy or privacy-related requests, contact us:

Email: support@africangrand.com Phone: Toll Free South Africa: 0800064553

We’ll help you understand your options and how your cookie preferences may affect your experience on the Site.